Constructive feedback is an essential part of learning, growth, and performance. Too often, though, feedback is withheld.
How to Encourage Constructive Feedback from Others, Leaders Guide from the popular
60- Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants how to useful feedback from others.Specifically, participants will be introduced to and learn how to apply, the four fundamental strategies that open up people at work to exchange honest and constructive feedback:
- Invite others to give feedback thats really wanted
- Develop an on-going commitment to feedback
- Take into account the needs of the person on the giving end
- Keep the focus on the future, not the past
Introduction 1
Program Overview 4
Program Outline 5
Program Directions 6
Facilitation Tips 10
References 15
About the Authors 16
Pfeiffer Publications Guide 17
Mel Silberman is president of Active Training in Princeton, New Jersey, a consulting firm that provides courses on active training techniques, interpersonal intelligence, and team facilitation. He is the author and coauthor of the best-selling books,
Active Training,
101 Ways to Make Training Active, and
PeopleSmart.
Freda Hansburg is vice president of Active Training and coauthor of PeopleSmart.
The 60-Minute Active Training Series
How to Encourage Constructive Feedback from Others
LEADER'S GUIDE
Constructive feedback is an essential part of learning, growth, and performance. Too often, though, feelCÐ