Building Trust In Business, Politics, Relationships, and Life [Paperback]

In business, politics, marriage, indeed in any significant relationship, trust is the essential precondition upon which all real success depends. But what, precisely, is trust? How can it be achieved and sustained? And, most importantly, how can it be regained once it has been broken?
InBuilding Trust, Robert C. Solomon and Fernando Flores offer compelling answers to these questions. They argue that trust is not something that simply exists from the beginning, something we can assume or take for granted; that it is not a static quality or social glue. Instead, they assert that trust is an emotional skill, an active and dynamic part of our lives that we build and sustain with our promises and commitments, our emotions and integrity. In looking closely at the effects of mistrust, such as insidious office politics that can sabotage a company's efficiency, Solomon and Flores demonstrate how to move from na?ve trust that is easily shattered to anauthentic trustthat is sophisticated, reflective, and possible to renew.
As the global economy makes us more and more reliant on strangers, and as our political and personal interactions become more complex,Building Trustoffers invaluable insight into a vital aspect of human relationships.

PREFACE
INTRODUCTION
1. TRUSTING TRUST
Trust on Trial
Alternatives to Trust: Fear, Control, Power
Distrust: Paranoia and Cynicism
Basic Trust
Trusting Strangers: The Global Society
Talking about Trust
Building Trust
2. UNDERSTANDING AND MISUNDERSTANDING TRUST
How We Misunderstand Trust
Simple Trust
Blind Trust
Trust and Reliance: The Mechanization of Trust
Whom Can You Trust?
Two Virtues: Trust and Trustworthiness
Conditional Trust
Beyond Competence
Trust as Medium: The Most Insidious Misunderstanding