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![Business Process Management: International Conference, BPM 2003, Eindhoven, The Netherlands, June 26-27, 2003, Proceedings [Paperback]](/itemImage/2/1/3/5/2_5264735.jpg "Business Process Management: International Conference, BPM 2003, Eindhoven, The Netherlands, June 26-27, 2003, Proceedings [Paperback]")