This pocket guide provides an overview of the telecommunications environment as it has evolved over the past few years, illustrating the need for project management, the significance of project success to the companies, and the application of key project management processes within the telecom environment. Topics covered include: scope management, time management, cost management, procurement management, risk management, communications, quality, human resources, and Integration. It offers professionals a brief and accessible guide to managing telecommunication projects in the 21st century.
Preface ix
Acronyms xiii
Chapter 1 Evolution of The Telecommunications Industry 1
Monopoly Status 1
Competition for Long Distance Services 3
Competition for Local Services 4
Competition Starts to Spread 5
Internet and Multimedia Disrupt the Basic Networks 6
A New Telecom Environment 7
What About the Future? 10
Chapter 2 Why is PM Important, Especially in Telecommunications? 11
Team Diversity 11
Resource Limitations 12
Time Constraints and Limitations 12
Risk Management 12
Ensuring Quality 12
Scope Definition 13
Project Objectives 15
What About Telecom Projects? 17
Tehnologies 17
Services 18
Companies in the Business 18
Regulatory Environment 18
Successful Business Model 19
Internal Corporate Structures 19
Customers 19
The Best Way to Market 20
Service Models 20
Network Architecture 20
ConclusionlsM