Creative Management of Small Public Libraries in the 21st Century [Hardcover]

This anthology offers helpful examples and advice every small library director can replicate from improving management skills to implementing current technologies, to better serve their constituents.This collection addresses the needs well beyond the scope of a small library. Library professionals will find the wealth of essential information for planning, management, and implementation of a variety of services and everyday operations.This anthology speaks to the challenges and triumphs of working in small public libraries, providing tested tools and techniques that yield proven results.A go-to resource that supports the unique role of small public libraries in serving their local communities.Management in libraries matters and this resource details how to do it creatively, practically.Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000. The book details strategies and methods for providing top-notch customer service while moving beyond customer service to the creation of meaningful customer relationships.Creative Management of Small Public Libraries in the 21st Century is an anthology on small public libraries as centers of communities serving populations under 25,000 that make up most of the public library systems in the United States. A wide selection of topics was sought from contributors with varied backgrounds reflecting the diversity of small public libraries. The thirty-two chapters are arranged: Staff; Programming; Management; Technology; Networking; Fundraising; User Services and provide tools to lead a local public library with relevant and successful services. This volume shares a common sense approach to providing a small (in staff size or budget) but mighty (in impact and outcome) public library service. The contributors demonstrate that by turning the service delivery team outward to the community with enthusiasm and positive energy, itl³r