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The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customers Business [Hardcover]

Name: The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customers Business [Hardcover]
Brand: McGraw Hill
SKU: 106614378
Price: 31.99 USD
Availability: InStock
Author: Chase, Richard B., Dasu, Sriram

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Category: Books (Business & Economics)
Author: Chase, Richard B., Dasu, Sriram
Author: Chase, Richard B., Dasu, Sriram
ISBN-10: 0071809937
ISBN-10: 0071809937
ISBN-13: 9780071809931
ISBN-13: 9780071809931
Publisher: McGraw Hill
Publisher: McGraw Hill
Binding: Hardcover
Binding: Hardcover
Pub Date: 01-Jul-2013
Pub Date: 01-Jul-2013
SKU: 0071809937-11-MPOD
SKU: 0071809937-11-MPOD
Pages: 240
Pages: 240
Item ID: 106614378

Seller: ShopSpell
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Delivery by: Oct 12 to Oct 14
Notes: Brand New Item. Not shipped to AK, HI, APO, FPO, AE.