Decision-Making Groups and Teams: An Information Exchange Perspective [Hardcover]

In recent years, there has been increasing implementation of group and team decision-making within organizations, much of it managed electronically, between members of what are virtual groups or teams. Recent research into effective team implementation emphasizes trust as an intermediary process, and trust must be a part of any account of team decision-making. This book provides an integrated framework that represents process in decision-making by interactive groups and teams.

This framework furthers both our understanding of process and our capabilities in implementation, based on an account of group decision-making that differentiates the information types contributing to decision quality and relates them to process in interactive groups and teams. Author Steve Silver emphasizes the social structure that is inherent in the interaction of decision-makers as group or team members and effects on the information they exchange.

1. Introduction: Information Exchange in Decision-Making Groups and Teams  2. Background and Framework  3. Group and Team Members as Dual Motive Agents in Information Exchange  4. Judging the Consequences of Evaluation by Others in Status Heterogeneous Groups and Teams: Biases in Micro Level Heuristics of Information Exchange  5A. Idea Generation in Interactive Teams: Conceptual Model  5B. Idea Generation in Interactive Teams: Empirical Studies  6A. Negative Evaluation as Information and Affect in Interactive Groups and Teams: Dynamic Model  6B. Negative Evaluation as Information and Affect in Interactive Groups and Teams: Empirical Studies  7. Silence Events as Mediators of Idea Generation and Information Exchange in Interactive Teams: Teams Structure and What Members Say and Dont Say  8A. An Inter-Organizational Decision-Making Teams and its Sub-Teams: Status Differentiation and InforlS