Thinking about cultural differences around the world isn’t just an intellectual exercise for managers working in an increasingly global environment. Being able to communicate effectively across cultural differences, understanding how to negotiate complex social situations, and being familiar with the customs and norms of many cultures are important skills in organizations today. Perhaps even more important than possessing those essential pieces of cultural knowledge is the skill of cultural adaptability—the willingness and ability to recognize, understand, and work effectively across cultural differences.
Proficiency in cultural adaptability helps contemporary managers to build the relationships needed to achieve results in today’s global organizations, especially when those relationships are forged across borders and cultures. It enables them to interact effectively with people different from themselves, whether these people work on the next floor or on the other side of the world.
7 What Is Cultural Adaptability? 7 Why Is Cultural Adaptability Important?
12 Developing Your Cultural Adaptability
Examine Your Cultural Foundations
Expect to Encounter Cultural Differences
Educate Yourself about Different Cultures
Experience Cross-cultural Interactions and Learn from Them
28 Cultural Adaptability at Work
29 Suggested Readings
30 Background
31 Key Point Summary
This series of guidebooks draws on the practical knowledge that the
Center for Creative Leadership (CCL) has generated, since its inception in 1970, through its research and educational activity conducted in partnership with hundreds of l#3