Flatter, more collaborative organizational structures, combined with the pressure to translate innovative ideas into action quickly, are increasing the need by technical professionals-such as computer programmers, design specialists, engineers, and R&D scientists-to expand their repertoire of communication and managerial skills. In this highly accessible and practical book, Harry Chambers offers a wealth of strategies and tactics for building these skills, to the benefit of individuals, teams, and companies. In his trademark shoot-from-the-hip style, Chambers identifies specific real-world challenges that technical professionals face in the workplace, and offers definitive guidelines for enhancing their communication skills-from making presentations to giving and receiving criticism to navigating office politics. Featuring interviews with people in the trenches, as well as self-assessment tools and exercises,Effective Communication Skillswill become a valued resource for technical professionals and their colleagues, trainers, and HR departments in all industries.
Harry Chambersis President of Trinity Solutions, Inc., an Atlanta-area consulting and training firm specializing in leadership, team coaching and building, and organizational development. He is the co-author ofNo Fear Management: Rebuilding Trust, Performance, and Commitment in the New American WorkplaceandThe Bad Attitude Survival Guide,named one of the 30 best business books of 1998 by Soundview Executive Book Summaries.