E-Government Strategy, ICT and Innovation for Citizen Engagement [Paperback]

This book discusses three levels of e-government and national strategies to reach a citizen-centric participatory e-government, and examines how disruptive technologies help shape the future of e-government.?The authors examine how e-government can facilitate a symbiotic relationship between the government and its citizens. ICTs aid this relationship and promote transparencies so that citizens can place greater trust in the activities of their government. If a government can manage resources more effectively by better understanding the needs of its citizens, it can create a sustainable environment for citizens. Having a national strategy on ICT in government and e-government can significantly reduce government waste, corruption, and inefficiency.?Businesses, CIOs and CTOs in the public sector interested in meeting sustainability requirements will find this book useful.?

Introduction: Global Challenges in Turbulent Times: Road to Sustainable E-government.-?Effective, Inclusive and Citizen-Oriented Service Delivery,?and Governance Innovation.-?The Changing Role of ICT in Government.- Six Good Practice Case Studies.- Conclusion.?

Dr. Dennis Anderson, Ph.D., is Chairman and Professor of Management and Information Technology and the Institute of E-government and Sustainability at St. Francis College, New York City. He also serves as Executive Chairman of Center for Entrepreneurship at St. Francis College. ?He is also an eminent global adviser and expert of e-government and public administration to the United Nations Expert Group.? Anderson received his Ph.D. and M.Phil. in Mathematics Education from Columbia University. He also received an Ed.M. in Instructional Technology and Media from Columbia University. In addition, Anderson holds an M.S. in Computer Science from New York University's Courant Institute of Mathematical Sciences and his B.A. in Computelch