Engagement Is Not Enough [Hardcover]

Lack of employee engagement is like a cancer, eating away at your organization's vital organs. It saps your organization's strength, directly affecting your organization's ability to achieve the levels of customer satisfaction, productivity and profitability you know you could achieve. Keith Ayers presents a compelling argument that the focus on engagement has failed because leaders think engagement can be bought through bonuses, benefits, and share options. That is like trying to cure cancer with an aspirin or band-aid. The cure for the cancer of disengagement is for leaders to look in the mirror at the leadership they provide. In this in-depth exploration of the leadership skills needed to get every employee to want to perform at their best, Ayers challenges leaders to stop focusing on engagement, and set their sights on igniting the fire of passion in their employees.KEITH E. AYERSis President of Integro Leadership Institute, LLC, based in West Chester, Pennsylvania, and Managing Director of Integro Learning Company, Pty Ltd. in Sydney, Australia. He joined the Integro in May 1977 after a career as a Navigator in the Royal Australian Air Force.

He specializes in working with CEOs and senior executive teams to help them develop a work environment based on a high level of trust and personal responsibility. He has worked with executive teams in Australia, New Zealand, Hong Kong, China and the US, and has also been a keynote speaker at conferences in Germany, the UK, and throughout the US.FOREWORD ACKNOWLEDGEMENTS INTRODUCTION SECTION I THE ANATOMY OF A LEADER Leadership That Ignites Passion Why Won’t They Be Responsible? Being Trustworthy Is Not Enough SECTION II GETTING STARTED ON ENGAGEMENT People Skills That Build Trust What Makes You Tick? Why People Do What They Do Values – The Missing Link SECTION III FROM ENGAGEMENT TO PASSION What Do Employees Expect? Getting the Best Out of Every Team Member Making Everyone Feel Like an Insider MaklSg