English for IT Communication [Hardcover]

English for IT Communication provides a comprehensive introduction for students and professionals studying IT or Computer Science and covers all forms of technical communication from emails and memos through procedures to reports and design specs.

Chapter 1  Audienceand Purpose in IT

1.1 Introduction to audience and purpose

1.2 Analyzing audience: whos going to read this?

1.3 Common types of IT audience

1.4 Analyzing purpose: why are they reading it?

1.5 Language for audience and purpose

1.6 Review

 

Chapter 2  Design principles in IT

2.1 Introduction to design principles

2.2 Design principles

2.3 Design in IT contexts: headings

2.4 Design in IT contexts: lists

2.5 Data visualization strategies

2.6 Review

 

Chapter 3  Workplace communication in IT

3.1 Introduction to workplace communication

3.2 Email

3.3 Memos

3.4 Enterprise social media

3.5 Language focus in workplace communications

3.6 Review

 

Chapter 4  Process documents in SDLC

4.1 Introduction to project management documentation

4.2 Work breakdown structures

4.3 Roadmaps

4.4 Other process doculCH