Facility Management [Hardcover]

From the moment it was first published, Facility Management became the ultimate reference for facility and design professionals who want to create a productive workplace that corresponds to the short- and long-term goals of their corporation. This Second Edition provides complete, fully up-to-date information and guidance on the evolving facility management profession that will help facility professionals and their service providers meet and exceed these goals.1. An Overview of Facility Management.

Definitions.

Organizational and Human Resources Issues.

Ethics.

The Facility Management Mission.

You are Your Customer.

Negotiation Strategies.

Total Quality Management (TQM).

Americans with Disabilities Act (ADA).

Conclusion.

2. Long-Range and Annual Facility Planning.

Long-Range Facility Planning Process.

Strategic Facility Management Functions.

Synchronizing Corporate Planning and Corporate Facility Management.

Strategic Planning.

Annual Operating Plan.

The Long-Range Plan.

Sample: Corporate Facilities Procedures.

Strategic Real Estate and Facility Planning.

Strategic Corporate Facility Management Information.

Disposition of Assets.

Conclusion.

3. Facility Financial Forecasting and Management.

Annual Operating Plan.

Long-Range Plan.

Appropriation Request.

Trend and Ratio Analyses.

Capital Budgeting Evaluation.

Present-Value Model.

Risk Analysisl#,