Introduction 1. The Instant Aggression Model: The language of violence 2. Managing Our Own Reactions: The crisis within 3. Skills for Dealing with Difficult Reactive Aggression: Rising tensions 4. Dangerous Reactive Aggression: A case study 5. Skills for Responding to Dangerous Reactive Aggression: Rapid reactions 6. Skills for Dealing with Disturbed Aggression: Troubled minds 7. Skills for Dealing with Proactive Aggression: Users and Abusers 8. Putting it together: Skills in Context Glossary References. Additional Resources Index