From Human-Centered Design to Human-Centered Society: Creatively Balancing Business Innovation and Societal Exploitation [Hardcover]

Chapter 1. A Central Tension?Chapter 2. Innovators & Exploiters?Chapter 3. Transportation & Defense?Chapter 4: Computers & Communications?Chapter 5: Internet & Social Media?Chapter 6: Health & Wellness?Chapter 7: Energy & Climate?Chapter 8: Creating the Balance

This book addresses the inherent tension underlying the pursuit of this balance. It has played a central role in society at least since the Industrial Revolution (1760-1840). Thus, the story of this tension, how it regularly emerges, and how it is repeatedly resolved, for better or worse, is almost a couple of centuries old.?

William B. Rouse is a Research Professor in the McCourt School of Public Policy at Georgetown University, as well as a Senior Fellow in the office of the Senior Vice President for Research, Professor Emeritus, and former Chair of the School of Industrial and Systems Engineering at the Georgia Institute of Technology, and Principal at Curis Meditor, a firm focused on the health of people, processes, organizations, and society.

His research focuses on understanding and managing complex public-private systems such as healthcare delivery, higher education, transportation, and national security, with emphasis on the mathematical and computational modeling of these systems for the purpose of policy design and analysis.

Rouse has written hundreds of articles and book chapters, and has authored many books, including most recently Transforming Public-Private Ecosystems (Oxford, 2022), Failure Management (Oxford, 2021), Computing Possible Futures (Oxford, 2019), Universities as Complex Enterprises (Wiley, 2016), ModelinlÃ'