Organizations are spending millions of dollars every year trainingemployees. Yet why are organizations sending their employees totraining? They often don't know.
Training is a quick fix; many managers don't believe that it reallyworks. But even if it isn't the appropriate solution to a problem,many organizations automatically implement training for lack of amore reasoned, thoughtful alternative.
Here's the approach you've waited for: performance improvement. JimFuller and Jeanne Farrington show you how to achieve measurablegains by implementing this cutting-edge technique at yourorganization.
A practical guide for identifying and eliminating the root causesof business problems. Business leaders and human resourceprofessionals responsible for turning around bottom-line resultswill find From Training to Performance Improvement well worth theread. -- Kathleen Dalton, Procter & Gamble
Clear, concise, and compelling. This book is a great asset forexecutives and management teams who are seeking ways to makechanges that will count. -- James J. Hill, manager of executive education, SunMicrosystems
A must for human resource development professionals and managersinterested in moving their organizations from training to abusiness-goal focused performance improvement system. Fuller andFarrington have 'been there.' They give the reader the benefit oftheir considerable experience on how to guide large and smallorganizations toward a human performance technology strategy.Unique, persuasive, and field-tested. -- Richard E. Clark, professor and director, doctoral program inhuman performance at work, University of Southern California
You'll learn how to: * Explain and sell the notion of performance improvement toorganizations * Surmount obstacles that canl-