Global Mindset and International Business: Driving Process Outsourcing Organizations [Paperback]

This book presents an analysis of current global mindset knowledge and explores how national culture and international business behaviors affect global mindset development in business process outsourcing organizations, in both managerial and non-managerial groups.

Introduction   Chapter I. Introduction to Global Mindset   Chapter 2. Business process outsourcing   Chapter 3. Overview from the national culture, organizational culture, and internationalization perspective   Chapter 4. Empirical research   Chapter 5. Project evaluation   Chapter 6. Practical implications of research

Magdalena Kossowska holds a PhD in Business Management and is a lecturer at the Jagiellonian University, Poland.

Jerzy RosiDski is Professor of Business Management and the Director of the Institute of Economics, Finance and Management at the Jagiellonian University, Poland.

Global mindset is an emerging concept, influenced by globalization, that can support companies growth in international settings and help develop a more effective, skilled workforce that can be open and adaptable. This book presents an analysis of current global mindset knowledge and explores how national culture and international business behaviors affect global mindset development in business process outsourcing organizations in both managerial and non-managerial groups.

The authors outline how processes of skill development and their final impact differ within multinational enterprises among managers and non-managers and present the implications on how to apply it in various seniority, talent groups. The theoretical and practical research discusses and emphasizes the need to involve employees in international relationship building, developing international knl.