Global Wikipedia: International and Cross-Cultural Issues in Online Collaboration [Hardcover]

Dozens of books about Wikipedia are available, but they all focus on the English Wikipedia and assume an Anglo-Saxon perspective, while disregarding cultural and language variability or multi-cultural collaborative efforts. They address the impact of Wikipedia on society, processes of mass knowledge production, and the dynamics of the Wikipedia community. However, none of them focus on Wikipedias global features. This lack of attention presents a serious problem because more than 80% of Wikipedia articles are written in languages other than English---in fact, Wikipedia includes articles in 285 languages.

Global Wikipedia: International and Cross-Cultural Issues in Online Collaboration is the first book to address this gap by focusing attention on the global, multilingual, and multicultural aspects of Wikipedia. The editors showcase research on Wikipedia, exploring a wide range of international and cross-cultural issues. Online global collaboration, coordination, and conflict management are examined in this rich socio technical environment.

Special emphases include
International and cross-cultural collaboration; Intercultural synergy on Wikimedia;Conflict and collaboration in editing international entries; Case studies of Chinese, Finnish, French, and Greek Wikipedias; and, Cross-cultural studies that compare more than one Wikipedia, focusing on content, structures, policies, contributions, interactions, processes, motivations, and challenges.

Pnina Fichman is an Associate Professor in the School of Informatics and Computing and the Director of the Rob Kling Center of Social Informatics. Her research in social informatics focuses the interaction between ICTs and cultural diversity, and the consequences and impacts of this interaction on group process and outcomes, the perception of and reaction to online deviant behaviors, such as trolling and discrimination, and the processes and outcomes of online communities and virtual teams. Her publicl+