Governance of the Extended Enterprise Bridging Business and IT Strategies [Hardcover]

Discover how to implement an effective IT governance structure for the long-term success of an extended enterprise

IT is no longer an enabler of corporate strategy, it is now the key element of corporate strategy. Governance of the Extended Enterprise explores how some of the world's most successful enterprises have integrated information technology with business strategies, culture, and ethics to optimize information value, attain business objectives, and capitalize on technologies in highly competitive environments.

Providing a process for change and a governance model, Governance of the Extended Enterprise encompasses the latest emerging practices from major information and knowledge businesses, providing a major new knowledge resource for enterprises. It also opens up new avenues of practice in strategy setting, enterprise management, control assessment, and risk management.

From sales-force automation to workgroup collaboration, forms processing to knowledge management systems, customer service to technical support, Governance of the Extended Enterprise will help readers improve IT governance in all facets of their organization.Acknowledgments.

Preface.

Introduction.

Managing Change as a Business Process.

How Do We Get There from Here?

Vision/Leadership.

Value Creation and Performance Management.

Governance Framework and Criteria.

Governance Officer.

Enterprise Architecture: Framework and Implementation.

Reference Works.

Looking Forward.

1. Extended Enterprises.

Change Agents in the Extended Enterprise Environment.

Paradigm Shift in the Business Environment/Changes in Processes.

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