Handbook of Training Evaluation and Measurement Methods [Hardcover]

Todays economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system.

This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including:

• Developing a results-based approach to HRD
• Evaluation design
• Data collection and measuring success
• Calculating program costs and ROI
• Increasing management support for HRD programs.

With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions.

The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.

Part I: The Measurement Imperative  1. The Need for Results-Based HRD  2. A Results-Based Approach  3. The ROI Methodology  Part II: Evaluation Design Issues  4. Evaluation Research Design  5. Evaluation Instrument Design  6. Basic Statistics or Data Analysis  Part III: Data Collection and Analysis  7. Measuring Inputs and Indicators  8. Measuring Reaction and Learning  9. Measuring Applicatiol$