A refreshing and empowering guide for anyone seeking healthier relationships and effective communicationIn their weekly radio show and in their popular workshops, Gary and Joy Lundberg have already helped thousands of people and their families to communicate more effectively. Now, the Lundbergs address an all too common dilemma that arises when others expect you to solve their problems for them, showing readers how they can shed the no-win role of fixer and empower people to solve their own problems through validation—a simple yet profound communication tool that is essential to any healthy relationship.
Refreshingly straightforward, this inspiring and entertaining work is poised to become a classic guide for anyone who wishes to improve relationships with their partner, children, colleagues and friends.
Chapter Two: Principle 2 - Leave the Responsibility Where It BelongsThe Underlying Principle
Power and Desire
Offering Help
Making Decisions for Others
Responsibility for the Problem
If I Offer Help Am I Stuck?
Chapter Three: Principle 3 - Acknowledge Emotions
The Four Basic Emotions
Emotions Can Affect Our Physical Well-Being
Unintentional Teaching
So What Can We Do?
The Rules of Validation
To Argue or Not to Argue; That Is the Question
Get Out Of Yourself for a While
It Takes so Little Time
Begin Today
Chapter Four: Principle 4 - Develop the Art of Listening
Listening Is an Art
Listen for Information
Relief for the Listener
The Art of Questioning
Operative Words
The Great Invalidator
The Eyes Give Clues
Begin Today
Chapter Five: Principle 5 - Find the Right Time to Teachlc