Influencing Skills and Techniques for Business Success [Hardcover]

The ability to influence and communicate effectively with both colleagues and external partners is a crucial skill. This book is about the ability to influence people. Built around the authors' useful model, it will help you review and reflect upon how you perform as an influencer; and discuss and review skills, styles, approaches and techniques.Introduction Understanding your Influencing Environment Skills and Attitudes Influencing Style Others Awareness Approaches and Techniques Your Influencing Strategy Conclusion

'If in your quiet moments of reflection and regret you've said to yourself, I wish I could have got them to... then this book is for you. It is your guarantee that you will never feel powerless or invisible again!' - Dr Eddie Obeng, Director of Learning, Pentacle the Virtual Business School.

'Mike and Fiona have discovered just how important a role influencing plays in the professional environment, and their comprehensive analysis with clear models and the entertaining use of case studies means we can all use this as a practical guide to improving our own ability to influence those around us.' - Matthew Osmon, Commercial Director, International Basketball Federation, Geneva.

'Undoubtedly the best book that I have encountered so far on the subject of influencing. It is a rich blend of theory and practice based on the authors own experience of consulting work with blue chip companies over many years' - Dr Eversley Felix, Senior Learning and Development Consultant, BBC.

'70 years after Dale Carnegie's How to Win Friends and Influence People comes this handy guide to gaining and using influence in the business world. Entertainingly written, it should find a place on every executive's bookshelf. Don't force anyone to buy it, don't even try to persuade them to buy it - just influence their choice. They'll thank you for it. Written in an entertaining and highly accessible style, this is a book to selÃ&