Information Systems and Outsourcing Studies in Theory and Practice [Hardcover]

A new look at?nearly 20 years?of theoretical and practical research on IT outsourcing. The book explores how good IT outsourcing theories shape practice and how effective IT outsourcing practices inform theory. It?highlights the importance of examining theories borrowed from economics, strategy, and sociology to study IT outsourcing.PART I: INTRODUCTION Outsourcing Research: Towards More Informed Practice; M.C.Lacity and L.P.Willcocks PART II: THEORIES Transaction Cost Economics Applied to IT Outsourcing: Findings and Critique; M.C.Lacity and L.P.Willcocks The Normative Value of Transaction Cost Economics in IT Outsourcing; L.Poppo and M.C.Lacity Domberger's Theory of Contracting Applied to IT Outsourcing; P.Seddon, S.Cullen , and L.P.Willcocks Contracting and Relationship Theories Applied to IT Outsourcing; T.Kern and L.P.Willcocks PART III: STUDIES OF PRACTICE Outsourcing Myths and Contracting Realities; M.C.Lacity and R.Hirschheim Making the Outsourcing Decision; M.C.Lacity, D.Feeny and L.P.Willcocks IT and Business Process Outsourcing: The Knowledge Potential; L.P.Willcocks, J.Hindle, D.Feeny and M.C.Lacity Knowledge Transfer in Offshore Outsourcing; J.Rottman and M.C.Lacity IT Offshore Outsourcing Practices; J.Rottman and M.C.Lacity Selecting and Leveraging Outsourcing Providers; S.Cullen, L.P.Willcocks and M.C.Lacity Managing Relationships across the Lifecycle of an Outsourcing Arrangement; M.C.Lacity and L.P.Willcocks IT Sourcing: Reflections on Practice; M.C.Lacity and L.P.Willcocks Expertise Management in Distributed Offshore Outsourcing; I.Oshri, J.Kotlarsky and L.Willcocks Playing Catch-Up' with Core IS Capabilities: The Secrets of Success; L.Willcocks, P.Reynolds and D.FeenySARA CULLEN is the Managing Director of The Cullen Group and a Fellow at Melbourne University, AustraliaDAVID FEENY is Professor of Information Management, and Fellow at Templeton-Green College, University of Oxford, UKJOHN HINDLE is Head of Global Marketing for Accenture HR services,l“!