Recent advances in digitalization is transforming sectors such as healthcare, education, tourism, Information technology, and others. Social media analytics are tools that can be used to measure the innovations and the equation between companies and consumers.
Recent advances in digitization are transforming healthcare, education, tourism, information technology, and some other sectors. Social media analytics are tools that can be used to measure innovation and the relation of the companies with the citizens. This book comprises state-ofthe-art social media analytics, and advanced innovation policies in the digitization of society. The number of applications that can be used to create and analyze social media analytics generates large amounts of data called big data, including measures of the use of the technologies to develop or to use new services to improve the quality of life of the citizens. Digitization has applications in fields from remote monitoring to smart sensors and other devices. Integration generates data that need to be analyzed and visualized in an easy and clear way, that will be some of the proposals of the researchers present in this book. This volume offers valuable insights to researchers on how to design innovative digital analytics systems and how to improve information delivery remotely.
Maria Jos? Sousa (PhD in Management) is a university professor with Habilitation and a research fellow at ISCTE/Instituto Universit?rio de Lisboa. Her research interests currently are public policies, information science, innovation and management issues. She is a best selling author in research methods, ICT and people management and has co-authored over 90 articles and book chapters and published in several scientific journals (i.e. Journal of Business Research, Information Systems Frontiers, European Planning Studies, Systems Research e Behavioral Science, Computational and Mathematlc.