Dr. Brewer presents a complete guide to international virtual team communication with the most up-to-date research developments in the engineering workplace on a global scale, and a problem-solving approach to using and communicating in virtual teams.
- Presents guidelines heavily based on empirical data
- Application of virtual team communication guidelines to the field of engineering
- Provides strategies and sample projects for teaching
A Note from the Series Editor xiii
Foreword xv
Preface xvii
Acknowledgments xix
1 The Critical Role of Global Virtual Teams 1
1.1 Unique Features of This Book 2
1.2 Growth in International Virtual Workplaces 3
1.3 The International Nature of Virtual Teams 4
1.4 The Value of Information 5
1.5 Foundations of Global Virtual Team Theory 6
1.6 Global Virtual Team Basics 8
1.7 Targeted Benefits of Global Virtual Teams 8
1.8 Challenges of Global Virtual Teams 9
1.9 Connecting Global Engineering Talent 10
1.10 Engineering Successes and Failures 11
1.11 A Look Ahead 13
References 13
2 Virtual Team Basics 15
2.1 Defining and Describing Virtual Teams 15
2.2 Virtual Teams as Intercultures 17
2.3 Characteristics of Virtual Teams 18
2.4 Constructing the Virtual Workplace 19
2.5 The Transfer of Meaningful Information 20
2.6 Characteristics of Successful Virtual Teams 21
2.7 Challenges to Virtual Teams 22
2.7.1 Gaining Trust Takes Tiló¾