Deal With It! Mastering 21 Tough Sales Challenges discusses some of the toughest situations you'll ever face in consumer sales. Deal With It! is a resource book for the sales professional looking to step up their game by turning tough sales challenges into selling and service opportunities. This book covers difficult sales situations such as: Selling to the Deal-Driven Prospect; Helping a customer through buyer's remorse; Remembering prospects names; Handling price objections; Handling multiple customers simultaneously; Closing when a decision-maker is absent; Dealing with people who are abusive and/or argumentative; Bouncing back from a difficult conversation; Dealing with the relentless negotiator and MORE!
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