This book presents six in-depth case studies of large corporations which offer a rich picture of the main issues involved in information infrastructure implementation and management. It provides interpretations and theories that are relevant both for researchers and practitioners.
Chapter 11: From Alignment to Loose Coupling, from MedNet to www.roche.com,Claudio U. Ciborra Chapter 12: Postface: From Infrastructure to Networking,Bo Dahlbom Chapter 1: Introduction,Claudio U. Ciborra and Ole Hanseth Part I: Theory Chapter 2: A Critical Review of the Literature on the Management of Corporate Information Infrastructure,Claudio U. Ciborra Chapter 3: Globalization and 'Risk Society',Ole Hanseth and Kristin Braa Chapter 4: The Economics of Standards,Ole Hanseth Chapter 5: Actor-Network Theory,Eric Monteiro Part II: Cases Chapter 6: Conservative Success: Organization and Infrastructure Evolution at SKF,Bo Dahlbom, Ole Hanseth, and Jan Ljungberg Chapter 7: Infrastructure as a Process: The Case of CRM in IBM,Claudio U. Ciborra and Angelo Failla Chapter 8: Who's in Control: Designers, Managers-or Technology? Infrastructures at Norsk Hydro,Ole Hanseth and Kristin Braa Chapter 9: Infrastructure Strategy Formation: Seize the Day at Statoil,Eric Monteiro and Vidar Heps? Chapter 10: Global and Local Dynamics in Infrastructure Deployment: The Astra H?ssle Experience,Antonio Cordella and Kai A. Simon Chapter 11: From Alignment to Loose Coupling, from MedNet to www.roche.com,Claudio U. Ciborra Chapter 12: Postface: From Infrastructure to Networking,Bo Dahlbom
Claudio U. Ciborrais Professor of Information Systems at the London School of Economics. He is a leading researcher in the areas of information systems, management, and strategy. Affiliated to many l³"