Peace Skills Manual for Community Mediators [Paperback]

Part of the Peace Skills Set, this Manual is designed as atake-home resource to support workshop participants as they returnto their communities and both apply their mediation skills andshare their insights with others. It covers conflict analysis, therole of mediation, the stages of mediation, communication skills,and working with group conflicts and in cross cultural settings.Section One: Assumptions about Conflict and the Role ofPeacebuilders.

Assumptions about Conflict.

Conflict Transformation.

The Role of Peacebuilders.

Resources for Peacebuilders.

The Normality of Conflict.

A Variety of Approaches.

Application Exercises.

Understanding Conflict and the Role of Mediation.

Responses to Conflict.

Sources and Types of Conflict.

Approaches to Addressing Conflict.

The Limits of Mediation.

Justice and? Neutrality?

Application Exercises.

Section Two: Introduction to Mediation.

Mediation: A Tool for Empowering Others.

Mediation Versus Arbitration.

A Four-Stage Approach to Mediation.

A Mediation Tool Kit.

Application Exercise.

Before Mediation: Laying the Foundation.

Getting the Parties to the Table.

The Role of Co-Mediators.

Personal Preparation.

Application Exercises.

The Introduction Stage: Providing Safety.

Getting Off on the Right Foot.

What to Say: Introductory Comments.

Providing a Safe Place.

Application Exercises.

The Storyl#Œ