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The Customer-Driven Company: Moving from Talk to Action [Paperback]

Name: The Customer-Driven Company: Moving from Talk to Action [Paperback]
Brand: Basic Books
SKU: 100274380
Price: 31.99 USD
Availability: InStock
Author: Whiteley, R. C.

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Category: Books (Business & Economics)
Author: Whiteley, R. C.
Author: Whiteley, R. C.
ISBN-10: 0201608138
ISBN-10: 0201608138
ISBN-13: 9780201608137
ISBN-13: 9780201608137
Publisher: Basic Books
Publisher: Basic Books
Pages: 320
Pages: 320
Binding: Paperback
Binding: Paperback
Pub Date: 01-Jun-1993
Pub Date: 01-Jun-1993
SKU: 0201608138-11-MPOD
SKU: 0201608138-11-MPOD
Item ID: 100274380

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Delivery by: Sep 27 to Sep 29
Notes: Brand New Book. Order Now.

Rated byFortuneMagazine as one of the best management books of 1991, this instant business classic and bestseller is now recognized as the Bible of customer service.

Richard C. Whiteley,one of the world's most sought-after speakers on the subject of customer service, is Vice Chairman and cofounder of The Forum Corporation, America's leading experts on customer-focused quality.