Benchmarking Workbook: With Examples and Ready-Made Forms [Paperback]

The Benchmarking Workbook will do exactly what the title suggestsmake it easier for you to put theory into practice. It is a do-it-yourself guide to benchmarking. Benchmarking methods aresimple, easy to grasp, and universal everyone can do it! But manypeople suffer from unclear frames of reference, impossibledeadlines, inadequate budgets, unexplained expectations; even whenthese obstacles are overcome, the greatest danger is becomingswamped by detail. This is where the Benchmarking Workbook willprove to be a major ally. If you are on a benchmarking team, youwill find that this workbook is a tool to help get at the practicalaspects; aspects with which books of theory just cannot cope. Itincludes
* examples from actual cases
* self-diagnostic what to do sections
* forms, checklists and questionnaires
The Benchmarking Workbook helps you
* organize your research
* clarify your thinking
* prioritize your findings
The Benchmarking Workbook has been developed by Karlof andPartners. It is the practical companion to the original bookBenchmarking: A Signpost to Excellence in Quality and Productivityby Bengt Karlof and Svante Ostblom, published by John Wiley &Sons.What Is Benchmarking?

Phases of Benchmarking.

Benchmarking Organization.

What to Benchmark.

Benchmarking Partners.

Information Gathering.

Analysis.

Implementation.

Case Histories.

Follow-up and Benchlearning.

Work Forms.

Bengt Karlöf is the senior partner and president of Karlof and Partners Consultancy, a Swedish-based strategy consultancy with worldwide interests. Renowned for his work in the area of strategic development, Bengt Karlof has acted as a consultant for numerous major organizal³(