Handbook on Knowledge Management 1: Knowledge Matters [Paperback]

As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cutting-edge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The first volume consists of the sections: foundations of KM, knowledge - a key organizational resource, knowledge processors and processing, influences on knowledge processing. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.??

I: Foundations of Knowledge Management.- 1 The Rise of the Knowledge Organization.- 2 Knowledge Managers: Who Are They and What Do They Do?.- 3 On Knowledge Work.- 4 Knowledge Fields: Some Post-9/11 Thoughts about the Knowledge-Based Theory of the Firm.- 5 The Knowledge Economy.- 6 A Knowledge Management Ontology.- II. Knowledge: A Key Organizational Resource.- 7 Knowledge and Competence as Strategic Assets.- 8 The Intellectual Capital of Nations.- 9 Knowledge and Its Attributes.- 10 Making Knowledge Visible through Knowledge Maps: Concepts, Elements, Cases.- 11 Organizational Memory.- 12 Organizational Culture as a Knowledge Resource.- 13 Does Accounting Account for Knowledge?.- 14 Knowledge Management in Action?.- III. Knowledge Processors and Processing.- 15 Agents, Artifacts, and Transformations: The Foundations of Knowledge Flows.- 16 Organizational Knowledge Acquisition.- 17 Problem Solving: A Knowledge Management Process.- 18 Knowledge Creation.- 19 Sensemaking Processes in Knowledge Management.- 20 Creating and Facilitating Communities of Practice.- 21 Knowledge ShlSQ