Quality Function Deployment: The Practitioner's Approach [Hardcover]

Quality Function Deployment is an information system producing structured data for quality managers and practitioners. This is a practical guide to implementing such a system for readers assumed to be familiar with it. Annotation copyright Book News, Inc. Portland, Or.Quality Function Deployment is an information system producing structured data for quality managers and practitioners. This is a practical guide to implementing such a system for readers assumed to be familiar with it. Annotation copyright Book News, Inc. Portland, Or.About the Series, Preface, Acknowledgements, Chapter 1: What is Quality Function Deployment?, Chapter 2: How to Get Started in QFD, Chapter 3: How to Obtain Customer Information, Chapter 4: Putting It All Together, Chapter 5: Tools to Complete the Task, Chapter 6: Variations on a Theme, Chapter 7: QFD as a System, Seven New Planning Tools for Quality and Productivity Improvement, Bibliography, IndexUS? 1991 by ASQC Quality Press