Marketing by Delight will teach you new ways to absolutely delight your customers and increase your sales and commissions at the same time! We'll give you real life examples of successes from some extraordinary marketers. Your eyes will be opened to new ways of thinking about customer relations.BOB INGRAMhas achieved extraordinary success as a marketer in several arenas, most notably insurance and restoration. He is nationally recognized in the restoration field for having taken a franchise company from 3 to 15 million sales in 3 years! Bob is a leader, innovative thinker and a teacher. When not co-leading MBD seminars Bob resides in Western Washington where he can often be found kayaking the Puget Sound.
BRUCE VOGTstarted his sales career in pharmaceutical sales. Within a year and a half his sales terrritory was ranked number one in total dollar sales and market share in every product. He is number one out of 400 plus sales representatives every year until he was promoted to District sales manager. Coach Bruce loves coaching people to excceed their expectations.ACKNOWLEDGEMENTS INTRODUCTION CHAPTER ONE Marketing By Delight... The Fun Way to Make Money CHAPTER TWO Building Your Personal Image CHAPTER THREE MBD High Espionage CHAPTER FOUR A Hidden MBD Marketing Opportunity CHAPTER FIVE The All-Important Inner You (IY) CHAPTER SIX Harnessing Your Natural Creativity CHAPTER SEVEN MBD Communication - AKA Delightful Dialogue CHAPTER EIGHT The Awesome Power of Props CHAPTER NINE Our very own MBD Plan & YOUR Very Own MBD Plan