Digital Services in the 21st Century: A Strategic and Business Perspective [Hardcover]

Telecommunication Services provides a?holistic approach to understand telecommunications systems by addressing the emergence and domination of new digital services, consumer and economic dynamics, and the creation of content by service providers.

• Includes services, underlying technologies, and internal capabilities for social network advertising
• Covers market dynamics that determine the successes and failures of service offerings
• Discusses the impact of smartphones (iPhone launch) on the telecommunications and mobile device industry

Foreword xi
Vinton G. Cerf

Preface xiii

Acknowledgments xv

List of Contributors xvii

1. The Evolving Voice Services: From Circuit Switching to Voice-Over LTE/FTTH) 1

1.1 Customer Need: Remote Communication 1

1.2 FTTH Voice 2

1.3 Voice-Over LTE (VoLTE) 2

1.4 Voice-Over WiFi 4

1.5 High-Definition (HD) Voice 5

1.6 Over-the-Top Substitutes 5

2. Internet Services: From Broadband to Ultrabroadband 9

2.1 Customer Need: Connectivity and Social Inclusion 10

2.2 Fixed Lines: Deploying Fiber Closer to Customer Premises: xDSL, Cable, FTTH 11

2.3 Mobile: 4G LTE/LTE-Advanced 19

2.4 WiFi AC (Gigabit) 23

2.5 Universal Access 23

3. Convergence: Bundling Fixed Line and Mobile Services 31

3.1 Customer Need: One-Stop Shop 31

3.2 Fixed Line and Mobile Service Bundles 31

3.3 Integrated Operators 32

4. Devices: Smartphones 37

4.1 CustolSo