Human-Computer Interactions in Transport [Hardcover]

The human-computer interactions are more and more present in our everyday life, and lead to many conceptual and methodological problems for the designers and evaluators of interactive systems. This book is about Human-Computer Interaction in Transport domain, in which the traveler becomes a user of information systems, particularly before and during the travel(s). This book will focus on traveler information and personalized systems, using a human-centered design approach.Introduction xiii

Acknowledgements xix

Chapter 1. Principles, Issues and Viewpoints of Traveler Information in a Multimodal Context 1
Guillaume USTER

1.1. Introduction 1

1.2. A complexity that must be mastered 2

1.3. Multimodal information 5

1.4. The viatic concept: accompany the traveler 8

1.5. Other traveler information-based representative research projects in a multimodal context 10

1.6. Viewpoints 16

1.7. Bibliography 17

Chapter 2. User Needs Analysis Methodology for the Design of Traveler Information Systems 21
Pierre MORIZET-MAHOUDEAUX, Annette VALENTIN and Assia MOULOUDI

2.1.Introduction 21

2.2. Traveler information: a pluridisciplinary matter 22

2.3. The example of the P@ss-ITS project 23

2.4. RAMSES methodology for the collection, analysis and modeling of user needs 24

2.5. RAMSES in the context of the P@ss-ITS project 35

2.6. Conclusion 45

2.7. Bibliography 46

Chapter 3. A Generic Method for Personalizing Interactive Systems: Application to Traveler Information 51
Mourad ABED, Abdouroihamane ANLI, Christophe KOLSKI and Emmanuelle GRISLIN