Confidently shepherd?your organizations implementation of Microsoft Dynamics 365?to a successful conclusion?
In?Mastering Microsoft Dynamics 365 Implementations, accomplished executive, project manager, and author Eric Newell delivers?a holistic, step-by-step reference to implementing Microsofts cloud-based ERP and CRM business applications.?Youll?find the detailed and concrete instructions you need to take your implementation project?all the way to the finish line,?on-time,?and on-budget.?
Youll?learn:?
- The?precise?steps to?take, in the correct order, to bring your Dynamics 365 implementation to?life?
- What to do before you begin the project, including identifying stakeholders and building your business case?
- How to deal with a change management throughout the lifecycle of your project?
- How to manage conference room pilots (CRPs) and?what to expect during the sessions?
Perfect for CIOs, technology VPs,?CFOs, Operations leaders,?application directors, business analysts, ERP/CRM specialists, and?project managers,?Mastering Microsoft Dynamics 365?Implementations?is an indispensable and practical?reference for guiding your real-world Dynamics 365 implementation from?planning?to?completion.?
Introduction xxvii
Chapter 1 Stages of an Implementation Overview 1
What Is Microsoft Dynamics? 1
The Client Journey 2
Implementation Methodologies 5
Waterfall and Sure Step 5
Agile and Scrum 7
Triple Constraints 8
The Bottom Line 9
Chapter 2 What to Do Before You Begin a Project 11
Identify Your Project TeamlãÊ