Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles acclaimed Performance Measurement Manifesto (1991) this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on Perspectives of Business Performance Management this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.
What is next by context: PMM in Small and Medium Enterprises.- Performance Measurement and Management in Smes: Discussion of Preliminar Results from an Italian Survey.- New Integrated Information Systems and Management Control Change in Small and Medium Enterprises.- What is next by context: PMM in Collaborative Environments.- A Framework for Evaluating Enterprise Network Performances.- Performance Analysis of Rfid Applications in Cold Chain Management.- What is next by context: PMM in Applications to Special Sectors.- A Performance Measurement System for Racing Teams: An Exploratory Study in an Unresearched Context.- How Small Firms in the High Quality Food Sector Can Improve Their Business Performance: The Ligurian Oil Case Study.- How to Use Different Measures for Different Purposes: A Holistic Performance Management Model for Public Organizations.- What is next by theme: PMM and Sustainability Management.- Using Qualitative System Dynamics to Enhance the Performance Measurement of Sustainability.- Operationalising Sustainability: How Small and Medium Sized Enterprises Translate Social and Environmental Issues into Practice.- Supplier Performance Evaluation for Green Supply Chain Ml£Ð