The Online Marketplace Advantage: Sell More, Scale Faster, and Create a World-Class Digital Customer Experience [Hardcover]

Revolutionize your business with the power of marketplaces

In todays digital-first economy, marketplaces are growing at twice the rate of overall eCommerce - and proving that traditional eCommerce is no longer enough. With The Online Marketplace Advantage: Sell More, Scale Faster, and Create a World-Class Digital Customer Experience, the duo behind more than 300 of the worlds most successful marketplaces reveals the strategies every enterprise needs to take the lead.

Through dozens of case studies, real-word examples, and proprietary marketplace research youll learn:

• How to turn the marketplace model into your business competitive advantage
• The make-or-break decisions for launching an industry-leading enterprise marketplace fast
• The best practices to achieve marketplace scale, and the most common pitfalls that separate the winners from the losers

With The Online Marketplace Advantage, discover the complete playbook you need to break through with a successful, scalable marketplace strategy that puts your business on a path to unprecedented growth  permanently.

Introduction: The Marketplace Imperative ix

Chapter 1 Our Marketplace Discovery 1

Chapter 2 Defining the Marketplace Opportunity for Retail 19

Chapter 3 The Marketplace Revolution Comes to B2B 37

Chapter 4 Designing Your Marketplace Strategy for Maximum Impact 59

Chapter 5 Make-or-Break Marketplace Best Practices at Launch and Beyond 95

Chapter 6 Feeding the Flywheel -- Scaling Your Marketplace 117

Conclusion: The Marketplace Revolution Rolls On 167

Acknowledgments 177

Author Bios 181

Index 185

PHILIPPE CORRlÓ9