Health care organizations are challenged to improve care at the bedside for patients, learn from individual patients to improve population health, and reduce per capita costs. To achieve these aims, leaders are needed in all parts of the organization need positive solutions.
Transforming Health Care Leadership provides healthcare leaders with the knowledge and tools to master the unprecedented level of change that health care organizations and their leaders now face. It also challenges management myths that served in bureaucracies but mislead in learning organizations.
Figures, Tables, Exhibits xiii
Preface xxi
The Authors xxix
Part 1: The Challenge to Health Care Organizations and Creating the Leadership Team 1
1 Introduction: From Management Myths to Strategic Intelligence 3
Plan of the Book 8
Part 1: The Challenge to Health Care Organizations and Creating the Leadership Team 8
Part 2: Strategic Intelligence and Profound Knowledge for Leading 9
Part 3: Learning from Other Leaders and Creating a Path Forward 11
Key Terms 11
2 Why and How Health Care Organizations Need to Change 13
The Purpose of the Preliminary Research 18
The Model of Change 18
Changing Modes of Production in Health Care 20
Health Care in Learning Organizations 20
Leadership for Learning 23
The Human Side of Change 24
Approach to Service 25
The Role of Culture 26
The Mayo Model 27
Summary 29
Key Terms 31
Exercises 31
3 Lelc•