Notes: Brand New Item. Not shipped to AK, HI, APO, FPO, AE.
An indispensable guide to understandingand living or working withpeople whose behavior leaves you frustrated and confused A no-frills resource that is both easy to understand and highly informative... Whether the problem person is a chronic complainer, a fount of insults, or a perpetual martyr, you are guaranteed to find in-depth analysis, including what they do, why they do it, and strategies to help cope with that person in a positive, healthy way. The authors also have advice for people who recognize bothersome traits in themselves. McGrath and Edwards have avoided scientific jargon and created a handbook people can put to use immediately. Theres nothing difficult about this book, except for the subject it gracefully explicates. Gets to the heart of the matter and offers a real plan for change and coping. Concise, well-organized advice that will help readers identify and deal more effectively with the troublesome people in their lives. As a professional in the field of psychology, Im impressed with Comprehensive information delivered in a straightforward manner, this book is a must read for those who wish to better understand and deal with the difficult people in their lives.