It's not more money, bigger offices, better benefits, or flextime. Recent surveys reveal that the number one reason employees quit their jobs is that they don't feel valued on a human level. Growing employment opportunities and the lure of Internet companies have brought this prob- lem to near crisis level. Now, Dottie Gandy, a former regional director with the Franklin Covey Company, provides a simple, principle-based solution that will work to solve the problem in any business. In this clear, straight-foward book, she gives us a step-by-step plan that managers can implement immediately and which yields compelling results, including:
- A strong sense of loyalty and commitment among employees
- A new corporate culture built on a foundation of trust and designed to weather storms
- A renewed sense of mission that can have a substantial impact on the bottom line
Dottie Bruce Gandy, a business executive and entrepreneur who established two successful consulting practices, has focused throughout her career on helping organizations retain employees by winning their trust and loyalty. She directed a Texas-based regional office for the Franklin Covey Company. She and her husband, Tom, live in Allen, Texas.Chapter One
Beyond the Paycheck...for a Reason
Everyone has an invisible sign hanging from their neck saying Make me feel important.
?Mary Kay Ash
Charles Plumb, a U.S. Naval Academy graduate, was a jet pilot during the Vietnam War. After seventy-five combat missions, his plane was destroyed by a surface-to-air missile. Plumb safely ejected and parachuted into enemy territory. He was captured and spent six years in a Communist Vietnamese prison. He survived the ordeal and now lectures on the lessons he learned from that experience.
One day, when Plumb and his wife were sitting in a restaurant, a man at another table came up and said, You're Plumb! You flew jet fighters in Vietnam from l#@