Emotional Intelligence in Action: Training and Coaching Activities for Leaders, Managers, and Teams [Paperback]

The importance of emotional intelligence as a critical factor in personal and business success is now well established. Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams.

This book breaks new ground in providing a cross-reference matrix that maps sixty-five exercises to four leading emotional intelligence models  the EQ-I 2.0 or EQ360, TESI and TESI Short, the MSCEIT, and EISA  making it easy to use with all the models.

Revised to respond to the significant changes in EQi-2.0 and to add two new instruments, TESI and EISA, this Second Edition now offers in-depth coverage of such emerging topics as emotional expression, as well as twenty new exercises, accompanied by reproducible handouts for your participants.

Ideal for both individual or team coaching or as part of a wider leadership and management development program, Emotional Intelligence in Action, Second Edition provides highly-effective experiential learning, drawn from real life, that will help you enhance emotional intelligence competencies in every organization.

Acknowledgments xix

Introduction: Getting the Most from This Resource 1

PART ONE Using Emotional Intelligence to Create Real Change 7

CHAPTER 1 The Case for Emotional Intelligence 9

CHAPTER 2 How Everyone Can Use the Exercises: Cross-Reference Matrix 17

PART TWO Exploring Emotional Intelligence and Well-Being Skills 35

1 Self-Regard 37

2 Self-Actualization 41

3 Emotional Self-Awareness 47

4 Emotional Expression 53

5 Assertiveness 57

6 Indepel#