This volume constitutes the refereed proceedings of the Third International Conference on HCI in Business, Government and Organizations, HCIBGO 2016, held as part of the 18th International Conference on Human-Computer Interaction, HCII 2016, which took place in Toronto, Canada, in July 2016. HCII 2016 received a total of 4354 submissions, of which 1287 papers were accepted for publication after a careful reviewing process.
The 43 papers presented in this volume were organized in topical sections named: designing information systems; HCI in the public administration and government; HCI at work; and mobile applications and services.
Designing Information Systems.- User-Centred Requirements Analysis and Design of an Online Patient Interface for Chronic Disease Self-Management.- Defective Still Deflective How Correctness of Decision Support Systems Influences Users Performance in Production Environments.- Building a Classification Model for Physician Recommender Service Based on Needs for Physician Information.- Flow and the Art of ERP Education.- Accessible Learning Experience Design and Implementation.- Better patient-doctor communication a survey and focus group study.- The Contextual Complexity of Privacy in Smart Homes and Buildings.- Investigating HCI challenges for Designing Smart Environments.- The Influence of Personality on Users Emotional Reactions.- Colour arousal effect on users decision-making processes in the warning message context.- HCI Testing in Laboratory or Field Settings.- A Structure-Behavior Coalescence Method For Human-Computer Interaction System Requirements Specification.-HCI in the public Administration and Government.- Collaboration between Cognitive Science and Business to benefit the government sector.- Gamification Aspects in the Context of Electronic Government and Education: A Case Study.- Aligning Public Administrators and citizens on and around open datalĂ7