The Working Leader: The Triumph of High Performance Over Conventional Management Principles [Paperback]

Schooled to oversee fixed, almost unvarying routines, managers today are unprepared to manage the conflicts in modern work flow relationships. Sayles shows with vivid case studies how middle managers with an in-depth understanding of the organization can resolve the inherent contradictions and ambiguities among design, sales, and manufacturing.Leonard R. Sayler is Senior Rcscarch Scientist at the Corder for Creative Leadership and Professor Emeritus, Graduate School of Business at Columbia University. His consulting has focused largely on leadership in technology implementation, and his many books are translated into eight languages. He is a Fellow of the American Anthropological Association.

Henry Mintzberg is the author of several seminal books, includingThe Nature of Managerial Work,The Rise and Fall of Strategic Planning, andManagers Not MBAs. He is Cleghorn Professor of Management Studies at McGill University.