Designing With and Within Public Organizations: Building Bridges between Public Sector Innovators and Designers [Paperback]

Design practices increasingly appeal to public organizations as a new and promising approach, but how can we make collaboration between designers and public sector innovators successful?

Worldwide, design thinking is being used to come up with meaningful solutions for wicked social problems. However, the way in which public organizations operate in practice is not always in sync with the ways of working, techniques and mentality of design thinking. This book offers advice on how to ensure that a carefully executed design-thinking process actually leads to the desired change.

With the help of a methodological approach and a number of insightful examples, this book illustrates how the practice of designers and public organizations, both on the work floor and in the boardroom, can be connected. This process is not about erasing the differences between designers and public organizations, but about turning these differences into something productive. This book will help to create the right context for an impactful design-thinking process with and within public organizations. All insights are derived from deep reflection on numerous cases. Some of the cases are the author's own, but he intends to research a number of international cases.
It bridges the gap between various fields (design, change leadership, collaboration management and stakeholder management). Reflection from key players in those fields is that the author's approach is innovative and relevant.
He builds a practice in between the field of organization advice and design. He now leads a department within consultancy bureau Twynstra Gudde that is growing and is bringing design to new sort of clients and new fields of practice.
oHe builds his practice in tight collaboration with designers and design bureaus and institutes.
oPractically all cases were created in organizations that were unfamiliar with design approaches.
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