Chapter One
An Introduction To Negotiation
Chapter Two
The Negotiation Process: Four Stages
Chapter Three
Distributive Bargaining
Chapter Four
Integrative Bargaining
Chapter Five
Gaining Leverage Through Power And Persuasion
Chapter Six
Strategy
Chapter Seven
Impasse And Alternative Dispute Resolution (ADR)
Chapter Eight
Ethics, Fairness, And Trust In Negotiation
Clă*