The third edition of this bestselling book guides you through a proven, results-based approach to calculating the return on investment in training and performance improvement programs. The ROI Methodology described in the book has evolved into the most used evaluation system in the world.
1. Measuring the Return on Investment in Training and Performance Improvement? 2. The ROI Methodology 3. Collect Data? 4. Isolate the Effects of Training? 5. Convert Data to Monetary Benefits? 6. Capture Costs of the Program? 7. Calculate the Return on Investment? 8. Identify Intangible Measures? 9. ROI Forecasting? 10. How to Communicate and Leverage Results? 11. Implementation Issues
It's rare to find a book that not only stands the test of time but continues to lead and shape industry thinking. This book has precisely been that for me. Over a decade ago, when I first delved into its pages and later attended the training, it profoundly shaped my understanding and approach to ROI, specifically in learning and development.
![Return on Investment in Training and Performance Improvement Programs [Hardcover]](/itemImage/2/4/3/9/2_7033041.jpg "Return on Investment in Training and Performance Improvement Programs [Hardcover]")