Talk to the Elephant: Design Learning for Behavior Change [Paperback]

1 TALKING TO THE ELEPHANT

2 TAKING A SYSTEMS VIEW

3 MOVING ALONG THE CHANGE PATH

4 COMMUNICATING VALUE

5 UNDERSTANDING MOTIVATION

6 ANALYZING BEHAVIORS

7 DETERMINING IF IT'S A TRAINING PROBLEM

8 MAPPING TO SOLUTIONS

9 USING PERSUASION AND MOTIVATION TECHNIQUES

10 USING PLANNING, PRACTICE & FEEDBACK

11 USING ENVIRONMENTAL AND SOCIAL SUPPORT

12 VALUES AND IDENTITY

13 DESIGNING RESPONSIBLY

14 PUTTING IT ALL TOGETHER: A CASE EXAMPLE

15 REAL-WORLD EXAMPLES

JULIE DIRKSEN is an international writer, speaker, and workshop facilitator for professional organizations like the Association for Talent Development, the Learning Guild, and others. She is an award-winning translator of research into practice to help workplace practitioners.

What do you do when your learners know what to do but still aren't doing it?Training is created with the goal of changing learners' behaviors, but anyone who has created learning experiences knows that there's a big gap between knowing and doing. You can create an engaging learning experience that informs and helps people remember, but often those people go back to their regular world and continue to do things the same way they always have.

In the last few decades, the fields of psychology, behavioral economics, and other behavioral sciences have brought an enormous amount of scientific research into helping people with behavior change. Only a fraction of that research has made itl!