Acknowledgements, 1. Chapter 1 Im sort of running on this soapy conveyor belt with people throwing wet sponges at me and Ive got this sodding great elastic band attached to my back, Why look at creative metaphor, evaluation, and emotion in conversations about work?, The role played by metaphor in the sharing of emotional experiences, Are creative or conventional metaphors more likely to be used for evaluation?, Is (creative) metaphor more likely to be used for positive or negative evaluation?, Previous studies of the role played by metaphor in the workplace, and the approach taken in this study, A final (but important) comment on the nature of creative metaphor, The context of the study, Research questions, 2. Chapter 2 Im surprised anybody can hear anything going on for the crashing of all of these elephants in the room: Methodology and taxonomy of creative metaphor types, Introduction, Participants and interview procedure, Procedure used for the identification of metaphor, Procedure used for the identification of creative uses of metaphor and taxonomy of creative uses of metaphor, Procedure used for the identification of positive and negative evaluation, Conclusion, 3. Chapter 3 She did the traditional sort of chuck it all up in the air, so get all the deckchairs and throw them up in the air, cause chaos for a year and a half and then leave: To what extent are creative metaphors used to perform evaluation and how do creative and conventional metaphors relate to one another?,l³