Maximizing the Impact of Assessment in Higher Education: Closing the Loop with Change Management [Hardcover]

Leveraging data for change and improvement is the least discussed but most difficult step to implement in the assessment cycle. This practical book closes the loop by linking the higher education assessment process with change management frameworks, allowing for greater institutional adaptability, improvement, and innovation.

Leveraging data for change and improvement is the least discussed but most difficult step to implement in the assessment cycle. This practical book closes the loop by linking the higher education assessment process with change management frameworks, allowing for greater institutional adaptability, improvement, and innovation.

Seasoned assessment professionals Cogswell and Henning draw on cutting-edge research, models, and practical examples to guide readers through the process of using assessment findings to effect and sustain change. Chapters offer an analysis of relevant change management theories, methods and timelines for measuring change, strategies on documenting and communicating change for stakeholders, instruction on facilitating effective studentcampus partnerships, and plentiful real-world examples throughout.

This book is essential reading for higher education practitioners who design, coordinate, and report assessment efforts, as well as administrators and leaders who wish to see these change efforts succeed.

Part 1: Assessment and Change Management

1.  A Brief History of Higher Education Assessment and Evaluation  

Erin M. Bentrim and Gavin W. Henning

2.  Laying the Foundation: Change Management Theories, Frameworks, and Models

Lesley DSouza

3.  Humanizing Organizational Culture and Change Management in Assessment    &nbsl#7